Case Trade Up

abbyrose Originals

Return label and instructions should be sent via email within 1-2 days.
Get a new phone? Trade up your abbyrose cases to the new size for 50% off!
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Product Overview

Do you have a new phone and your old abbyrose cases don’t fit any more? We’ve got you! Our new Case Trade Up program lets you trade in previously-purchased abbyrose cases for the same design in a new size at a 50% discount off the regular case price!

Program requirements:

  • The trade-up case must be a genuine abbyrose case*
  • The new case must be for a different phone size than the trade-up case
  • The new case will be sent in the same design as the trade-up case**

* Mess up cases are not eligible for the Case Trade Up program

** Mash up designs are one-of-a-kind so the new case will be slightly different than the old case design

If your trade up case has attached matching accessories, such as a phone grip or card pocket, and you would like them remade for your new case, you can add them using the options below. New accessories will not be attached to your new case. If you do not select matching accessories, the new case will be sent without accessories.

What do we do with the trade-in cases? We recycle and repurpose them — the perfect way to be sustainable and eco-friendly!

Please note: The Trade Up program is available for US customers only.

Here’s how the Case Trade Up program works:

  1. Purchase the Case Trade Up on our website, indicating the size being sent in and the size needed for your new case
    • You can purchase multiple Case Trade Ups on one order by changing the quantity in your shopping cart
    • Normal shipping fees apply
    • Both Standard and Expedited Handling options are are available for US customers
  2. You will receive a return label by email to print out
    • A single pre-paid return label will be emailed for the entire Case Trade Up order
    • Labels are sent by email
    • Please allow 24-48 hours after the order is placed to receive the label
  3. Package the trade-up case securely and use the printed label to send back to abbyrose
    • We recommend a bubble mailer
    • You can track your return shipment via USPS
  4. Once we receive the trade-up case, we will make the new case in the same design
  5. Any other items on the order will ship together with the new case
  6. You will receive a shipping notification once the new case has been sent

Warranty Information

90 day manufacturer's warranty. If you have any problems with your order please email so we can make it right!

Free US shipping on orders of $75 or more!

Return or exchange within 14 days

90 day manufacturer's warranty

Email, text or call us anytime!